Lounge Review: Garuda Indonesia Bali, Indonesia

At the end of my 21-hours layover in Bali, it was time to bid farewell to this beautiful island and its’ people. I was very much looking forward to experiencing the ‘new’ Garuda Lounge because the airline has recently won Skytrax’s Best Cabin Crew Award and has also been recognised as a 5-Stars Airline. This carrier has come a long way and it does have an amazing First Class product flying between Jakarta and Amsterdam/London after many years of absence due to the EU ban for their less than favourable safety records.

Very nice touch from KLM – a candy cane for the festive season!

Lounge was rather deserted. Chairs were comfortable but the air-conditioning was definitely not up to standard especially so in a tropical country!

You could see the “Premier Lounge” in a distance. I did receive an invitiation to this lounge because KLM contracts them but I gained access to this Garuda Lounge with my Skyteam Elite Plus status.

The lounge offered a large buffet spread of Asian and Western specialties. They looked really yummy BUT were inedible! They were all cold and because they were left exposed, I refused to take any more than one bite. All I had was a softdrink!

The restrooms were clean enough but not fancy in any way. Look at the showers – I wouldn’t want to be stuck at this lounge needing a shower!

As a frequent flyer, I am used to lounge hopping at airports so I decided to walk over to the “Premier Lounge” where for the first time in my life, I was denied entry! How embarrassing!!! The attendant told me that because I have been to the Garuda Lounge, I could not enter their lounge (there was a stamp on my boarding pass). Apparently, KLM would only pay for one lounge access!

I could see that I was not missing out on much from the outside but this incident simply reiterates to me how poor an alliance Skyteam really is. It seems that every time I fly with them, there is always bound to be a hiccup. Another reason why I have never bothered to chase miles with any of their airlines.

Related articles

Hotel Review: Ibis Styles Ambassador Incheon Airport

The ibis Styles Ambassador Incheon Airport is a convenient and comfortable hotel located near Incheon International Airport Terminal 2. Guests appreciate the proximity to the airport, making it ideal for layovers or early flights. There are no other shops or amenities nearby.

Lounge Review: Oneworld Lounge Incheon Airport

As I stepped into the oneworld Flagship Lounge at Seoul-Incheon International Airport, I was immediately struck by its elegant ambiance. The blend of traditional Korean elements with modern design created a soothing atmosphere—a welcome respite from the bustling airport terminals.

Hotel Review: Moxy Sydney Airport

This is one of the newest hotels in the...

Hotel Review: Four Points by Sheraton Hong Kong

This is my favourite hotel when in transit in...
Andrew
Andrew
Andrew is a self-confessed guru when it comes to frequent flyer programmes. He claims that he is more familiar of the terms & conditions than the one who came up with the terms & conditions. His dream is to be able to feast on cookies day and night without getting fat.