CNBC Ranks the Best Hotels in Asia-Pacific and Why We Think Some Are Rubbish

CNBC has teamed up with market and consumer data firm Statista to come with the the 2022 Best Hotels for Business Travellers in Asia-Pacific. According to them, more than 10,000 four- and five-star hotels in 117 locations were graded using the following processes:

  • CNBC’s business travellers and hotel industry professionals reader survey
  • Objective reviews such as location, business facilities, food, leisure activities and room characteristics
  • Subjective reviews on Google, TripAdvisor, Expedia and similar websites
  • Allocating marks based on the value of importance gathered in the reader survey

We have selected some of the highlights and listed them below, however, we have serious doubts regarding some of the hotels ranked by them. For instance, The Branksome Hotel & residences in Sydney Australia, this is a limited service hotel located across the domestic airport terminal. Unless people are flying in and out the next day, I don’t see a reason why people would choose to stay there considering the limited industries/offices/factories in that area.

On the other hand, we can concur that the Four-Seasons Hotel in Singapore getting the top spot although the location isn’t all business focused, but we are conflicted with the third spot being awarded to Holiday Inn Orchard City Centre which again like the Four Seasons is located in a predominantly leisure focused area instead of the business district. Hilton Orchard is a much better option in the same area.

Although we feel like the hotels in Bangkok, Taipei, Tokyo and Osaka are deserving of recognition but again are doubtful that the sample size surveyed in Kuala Lumpur is sufficiently experienced. The Sofitel may deserve the top ranking with its luxurious amenities but being located so far away from the CBD in a ‘second-tier’ at best (more like tertiary) business area gives us doubt that they can deliver top-notch business services. The Hyatt House beating both the Shangri-La and the newest jewel in the business hub, the EQ, truly raises our eyebrows because how can a limited service hotel be compared to these truly upscale full service hotels.

These so called “Best of” lists, in our opinion, is highly subjective and results are often biased based on the audiences responses hence unless a survey is done across a large sample size of audiences of varying backgrounds, we generally take these lists with a pinch of salt.

Australia – Melbourne

  1. The Como Melbourne – MGallery (managed by Accor)
  2. Crown Towers Melbourne
  3. Pullman Melbourne on the Park
  4. Sheraton Melbourne hotel
  5. W Melbourne


  1. The Branksome Hotel & Residences
  2. InterContinental Sydney Double Bay
  3. Four Seasons Hotel Sydney
  4. Sir Stamford at Circular Quay
  5. Park Hyatt Sydney

Hong Kong

  1. Kerry Hotel Hong Kong
  2. Four Seasons Hotel Hong Kong
  3. Kowloon Shangri-La, Hong Kong
  4. The Ritz-Carlton Hong Kong
  5. Grand Hyatt Hong Kong

India – Bangalore

  1. Four Seasons Hotel Bengaluru at Embassy One
  2. Shangri-La Bengaluru
  3. Sheraton Grand Bangalore Hotel at Brigade Gateway
  4. JW Marriott Hotel Bengaluru
  5. The Den Bengaluru


  1. The Leela Mumbai
  2. Grand Hyatt Mumbai Hotel & Residences
  3. JW Marriott Mumbai Sahar
  4. The Taj Mahal Palace, Mumbai
  5. The Taj Mahal Tower, Mumbai

New Delhi

  1. The Leela Palace New Delhi
  2. JW Marriott Hotel New Delhi Aerocity
  3. Radisson Blu Plaza, Delhi Airport
  4. Roseate House New Delhi
  5. The Imperial, New Delhi

Indonesia – Jakarta

  1. The Ritz-Carlton Hotel Jakarta, Pacific Place
  2. InterContinental Hotels Jakarta Pondok Indah
  3. Shangri-La Jakarta
  4. Four Seasons Hotel Jakarta
  5. Raffles Jakarta

Japan – Osaka

  1. The Ritz-Carlton Osaka
  2. Imperial Hotel Osaka
  3. Conrad Osaka
  4. InterContinental Hotel Osaka
  5. The Westin Osaka


  1. Park Hyatt Tokyo
  2. Ascott Marunouchi Tokyo
  3. Shangri-La Tokyo
  4. Andaz Tokyo Toranomon Hills
  5. The Okura Tokyo


  1. Sofitel Kuala Lumpur Damansara
  2. Mandarin Oriental Kuala Lumpur
  3. Hyatt House Kuala Lumpur, Mont Kiara
  4. Shangri-La Kuala Lumpur
  5. EQ Kuala Lumpur


  1. Four Seasons Hotel Singapore
  2. The Ritz-Carlton, Millenia Singapore
  3. Holiday Inn Singapore Orchard City Centre
  4. Shangri-La Singapore
  5. Pan Pacific Singapore

South Korea

  1. InterContinental Seoul COEX
  2. Yeouido Park Centre, Seoul – Marriott Executive Apartments
  3. The Shilla Seoul
  4. JW Marriott Hotel Seoul
  5. Four Seasons Hotel Seoul

Taiwan – Taipei

  1. W Taipei
  2. Shangri-La Far Eastern, Taipei
  3. Regent Taipei
  4. Hotel Metropolitan Premier Taipei
  5. Hotel Royal Beitou

Thailand – Bangkok

  1. The Athenee Hotel
  2. Marriott Executive Apartments Bangkok, Sukhumvit Thonglor
  3. Banyan Tree Bangkok
  4. Sukhumvit Park, Bangkok — Marriott Executive Apartments
  5. Kimpton Maa-Lai Bangkok 

Vietnam – Hanoi

  1. Sofitel Legend Metropole Hanoi
  2. Soleil Boutique Hotel
  3. The Hanoi Tirant Hotel
  4. Golden Cyclo Hotel
  5. Aira Boutique Hanoi Hotel & Spa

Ho Chi Minh City

  1. The Reverie Saigon Residential Suites
  2. InterContinental Saigon Residences
  3. Lotte Hotel Saigon
  4. Sherwood Residence
  5. Sherwood Suites

Click here for the complete list.

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